Services Marketing Management, 3e by Peter Mudie, Angela Pirrie
dc.contributor.author | Mudie, Peter | |
dc.contributor.author | Pirrie, Angela | |
dc.date.accessioned | 2024-12-14T08:48:37Z | |
dc.date.available | 2024-12-14T08:48:37Z | |
dc.date.issued | 2015 | |
dc.description.abstract | No Abstract | |
dc.identifier.citation | No Citation | |
dc.identifier.uri | https://repository.jdbikolkata.in/handle/123456789/2513 | |
dc.language.iso | English | |
dc.publisher | Butterworth-Heinemann | |
dc.subject | Services Marketing | |
dc.subject | 7-Ps of Services Marketing | |
dc.subject | McDonaldization of Services | |
dc.subject | Organization for Service | |
dc.subject | Design of Service | |
dc.subject | Service Quality | |
dc.subject | Service Encounter | |
dc.subject | Service Communications | |
dc.subject | Demand and Capacity Management | |
dc.subject | Performance Measurement | |
dc.subject | Relationship Marketing | |
dc.subject | Customer Satisfaction | |
dc.title | Services Marketing Management, 3e by Peter Mudie, Angela Pirrie | |
dc.type | Book |
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