Total Quality Management, 3e by Dale H Besterfield, Carol Besterfield-Michna, Glen H Besterfirld, Mary Besterfield-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe
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Date
No Abstract
Journal Title
Journal ISSN
Volume Title
Publisher
2011
Abstract
English
Description
Keywords
Leadership for TQM, Customer Satisfaction, Business Process Re-Design, Six Sigma, Cost of Quality, Benchmarking, ISO 9000 Series Certification, ISO 14000 Series Certification, Quality Function Deployment, Failure Mode and Effect Analysis (FMEA), Taguchi's Quality Engineering
Citation
Total Quality Management