Total Quality Management - Text and Cases by B Janakiraman, R K Gopal
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Date
No Abstract
Journal Title
Journal ISSN
Volume Title
Publisher
2007
Abstract
English
Description
Keywords
Quality Control, Quality Assurance, Quality Products, Quality Services, 7 Quality Control Tools, Philosophy of Total Quality Management, Reactive Improvement, Proactive Improvement, Six Sigma, Quality Standards, Business Process Reengineering, Benchmarking, Capability Maturity Model, Customer Relationship Management, ISO 9001-2000
Citation
Total Quality Management