Pyzdek, ThomasKeller, Paul2025-01-082025-01-082013No Citationhttps://repository.jdbikolkata.in/handle/123456789/2777No AbstractEnglishQuality ManagementOrganizational StructuresQuality FunctionIntegrated PlanningStrategic PlanningUnderstanding Customer ExpectationsBenchmarkingOrganizational AssessmentProcess ControlQuantifying Process VariationSupply Chain ManagementQuality AuditsChange ManagementMotivation Theories and PrinciplesMaslow’s Hierarchy of NeedsHerzberg’s Hygiene TheoryTheories X, Y, and ZManagement StylesPerformance EvaluationProfessional DevelopmentThe Handbook for Quality Management - A Complete Guide to Operational Excellence, 2e by Thomas Pyzdek, Paul KellerBook