Evans, James RLindsay, William M2025-01-102025-01-102004No Citationhttps://repository.jdbikolkata.in/handle/123456789/2781No AbstractEnglishTotal Quality ManagementProcess ManagementPerformance MeasurementStrategic Information ManagementTotal Quality OrganizationsStrategic PlanningHuman Resource PracticesSix SigmaStatistical Thinking and ApplicationsProcess ImprovementStatistical Process ControlISO 9000:2000Case Studies - Total Quality ManagementThe Management and Control of Quality, 6e by James R Evans, William M LindsayBook