Wakhlu, BharatS. Chand2024-12-202024-12-20No AbstracTotal Quality Managementhttps://repository.jdbikolkata.in/handle/123456789/2613EnglishBookStrategic Thinking and PlanningTotal Quality ModelObsessive Customer OrientationQuality AssuranceQuality LeadershipTotal Quality - Excellence Through Organization-Wide Transformation, 2e by Bharat WakhluNo Citation