Oakland on Quality Management, 3e by John S Oakland
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Date
2004
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Elsevier Butterworth–Heinemann
Abstract
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Description
Keywords
Quality Management, Models for Quality Management, Frameworks for Quality Management, Leadership, Planning, Partnerships, Design for Quality, Performance Measurement Frameworks, Benchmarking, Process Management, Design for Quality, Performance Measurement Frameworks, Frameworks for Self-Assessment, Process Redesign, Process Reengineering, Quality Management Systems, Human Resource Management, Culture Change, Implementing Quality Management
Citation
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